Shipping policy

Last Updated: August 2026

Thank you for shopping with MujNova Hub. We aim to provide a smooth and reliable delivery experience across Pakistan.

Delivery Coverage

We currently offer delivery across Pakistan through available courier services.

Processing Time

Orders are generally processed within 1–2 working days after confirmation.

During busy periods, promotions, or unforeseen circumstances, processing may take additional time.

Delivery Time

Estimated delivery time is usually 3–5 working days after dispatch.

Delivery times may vary depending on the customer's location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges may vary depending on the order, delivery location, and available courier service.

Any applicable shipping charges will be communicated or displayed during the checkout process.

Cash on Delivery

Cash on Delivery (COD) is available on eligible orders.

Customers are requested to provide accurate contact and delivery information and remain available to receive their order.

Order Confirmation

We may contact customers by phone or message to confirm their order before dispatch.

Orders with incomplete, incorrect, or unverifiable information may be delayed or cancelled.

Delivery Delays

MujNova Hub is not responsible for delays caused by courier companies, incorrect customer information, weather conditions, public holidays, natural events, or other circumstances outside our reasonable control.

Incorrect Delivery Information

Customers are responsible for providing accurate name, phone number, and delivery address.

Additional delivery charges may apply if an order needs to be re-dispatched because incorrect or incomplete information was provided.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

Please keep the product, packaging, and any relevant evidence available so that we can review the issue.

If you have any questions regarding shipping or your order, please contact MujNova Hub through our available contact channels.

MujNova Hub — Smart Products. Better Living.